Return & Exchange Policy for EU and US Customers

Return & Exchange Policy for EU and US Customers

This policy applies to all customers in the European Union and the United States.

EU Customer Returns

  • EU customers have the right to return products within 14 days of delivery.
  • Products must be in their original condition with all tags attached.
  • Customers are responsible for return shipping costs.

US Customer Returns

  • US customers have the right to return products within 14 days of delivery.
  • Products must be in their original condition with all tags attached.
  • Customers are responsible for return shipping costs.

 

Canada and Australia Customer Returns

  • Canada and Australian customers have the right to return products within 14 days of delivery.
  • Products must be in their original condition with all tags attached.
  • Customers are responsible for return shipping costs.

Exchanges

Exchanges are available for products of equal value. Please contact our customer service team to initiate an exchange.

All returns and exchanges must be authorized by our customer service team before shipping.